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No heart rate graph in the Fitbit app

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‎08-17-2022 20:27

‎08-17-2022 20:27

My Versa 2 shows my heart rate on its screen and the Fitbit app (which is on a Google Pixel 3) shows my current heart rate. However, it doesn't give me a resting heart rate and when I try to view the heart rate graph it just says "no measurements." It's been doing this for a few months, since the heart rate graph recieved an update. Does anyone know anything I could try to fix this?

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‎08-18-2022 05:56

‎08-18-2022 05:56

Hi @Victoria876 I'd suggest you uninstall the Fitbit app and then reinstall it and log back in. Hopefully that will get your graph back.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎08-20-2022 01:33

In response to NellyG

‎08-20-2022 01:33

I tried that, and now a couple of days later it's still not working. 

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