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No heart rate

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‎09-19-2020 12:03

‎09-19-2020 12:03

No heart rate info since update yesterday. Green Led lights not working.

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4 REPLIES 4

‎09-19-2020 13:07

‎09-19-2020 13:07

The same is happening to me. It says 0 calories burned...

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‎09-19-2020 16:23

‎09-19-2020 16:23

Same here as of 8/31 the following stopped working for me:

Heart rate

250+ steps/hourly activity

Sleep tracking

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‎09-20-2020 02:00

In response to SeanM402

‎09-20-2020 02:00

Mine has stopped showing my heart and sleep score aren't showing. 

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‎09-20-2020 05:42

‎09-20-2020 05:42

Same here.  Mine stopped working after update. I restarted, recharged and did a factory reset and nothing worked

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