04-21-2020 03:46 - last edited on 06-01-2022 09:12 by AndreaFitbit
04-21-2020 03:46 - last edited on 06-01-2022 09:12 by AndreaFitbit
No heartbeat showing or green light sensor at the back. What's going on? Tried to reboot the phone and restart the app but to no avail.
Moderator edit: updated subject for clarity.
Answered! Go to the Best Answer.
04-21-2020 03:50
04-21-2020 03:50
Having tried rebooting the phone without any luck, try rebooting the fitbit by pressing and holding the button for 10 seconds.
04-21-2020 03:50
04-21-2020 03:50
Having tried rebooting the phone without any luck, try rebooting the fitbit by pressing and holding the button for 10 seconds.
04-21-2020 03:56
04-21-2020 03:56
I didn't know you could do that but just tried and still nothing.🤔
04-21-2020 03:58
04-21-2020 03:58
Wait... Just noticed got my heartbeat display back. Thank you so much! I actually rang the helpline and they didn't even ask me to do that.
10-05-2020 20:23
10-05-2020 20:23
Same here.
05-30-2022 16:54
05-30-2022 16:54
I even try to do factory reset, but still can't get heart beat information.