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No incoming calls notifications on Versa 2

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‎09-07-2020 18:09 - last edited on ‎09-08-2020 07:10 by Fitbit Moderator

‎09-07-2020 18:09 - last edited on ‎09-08-2020 07:10 by Fitbit Moderator

My Versa 2 stopped notifying me of incoming calls. When I restart my watch it has a missed call on the screen and seems as if all missed notifications are catching up. None of the articles were helpful and I called in last month for assistance but still not receiving calls on watch.

 

 

Moderator edit: updated subject for clarity

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‎09-08-2020 07:12

‎09-08-2020 07:12

Hi @SunsetRunner, welcome to our Fitbit Community! I'm sorry to hear that your Versa 2 is not receiving calls notifications. By the way, thank you for troubleshooting this issue before contacting our forums.

 

Since the issue persists and our Support team assisted you in regards this problem, please contact them with the reference number they provided and they'll be happy to follow up and assist you accordingly.

 

Let me know if you have any questions.

JuanJo | Community Moderator

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