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No longer get notifications on versa

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‎08-27-2019 07:42

‎08-27-2019 07:42

Received versa as Christmas gift.  Worked fine until recently I noticed I’m not getting texts or phone call notifications. Fitbit support tried several fixes; none worked so they determined its due to the new update of my IPhone. Sooooo what can I do about THAT?!

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‎08-28-2019 15:40

‎08-28-2019 15:40

Welcome to the Fitbit Community, @MaryRM.

 

Thank you for sharing the details of the difficulty you're experiencing with receiving notifications on your Fitbit Versa which you received as a Christmas gift. Thank you for taking the time to get in touch with our Support Team and for following the troubleshooting steps. I understand that this can be very frustrating. We haven't received any updates about this for the moment, however, all the reports shared from users are helpful to continue investigating this and working on the fix. I appreciate your patience and understanding while we work to improve your experience.

 

Let me know if you have further questions. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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