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No notification on my Versa 2

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Ever since the last update on my Versa 2 I no longer get notifications for text message phone calls of alerts from my iPhone.  Has anyone else had this problem?

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Hi @F4Phantom, welcome to our Fitbit Community. I'd like to follow up and help you with your Versa 2 since it's not longer receiving text, phone notifications.

 

Please try the troubleshooting steps that are listed in this help article. After this, monitor your watch and see if the issue gets fixed.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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I have the same problem. Tried everything that was in that list you posted. Nothing helped. 

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Hi @MayaAronsson, thank you for joining us in this thread and our Fitbit Community. Since your Versa is still unable to receive notifications after trying the recommended troubleshooting steps, let me go ahead and forward your case to our Support team and they'll be happy to follow up and assist you accordingly. You will receive an email from them soon.

 

I'll be around if any question arises.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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