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No notifications I phone 8 plus

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I have had my versa 2 since December 2019. I was never able to receive text messages from my phone. Went through all the proper channels and fixes, had Best Buy look at it, called customer support and was told a new update would fix it. I’m still waiting! Ridiculous that I can’t get all the benefits of the watch that it states it has. When is the new update going to fix this issue??!!  Ever??!! If not, I want to return as I have have patiently waited ! 

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