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No notifications on Versa from LG phone

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‎08-09-2019 05:06

‎08-09-2019 05:06

For some reason, I am no longer receiving notifications I had set up on my Versa.  This started 3 days ago and now calls, text messages and calendar events are not showing on my watch.  I have tried everything suggested and still not working.  Has anyone else had this issue?

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‎08-10-2019 05:24

‎08-10-2019 05:24

@merrylouwho it's great to see you in our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it stopped receiving call/text and calendar notifications. By the way, thank you for troubleshooting this issue before contacting our forums.

 

Please let me know what is the model of your LG phone. In the meantime, try the troubleshooting steps that are listed in this help article. This article may contain steps that you already tried but you can skip them and proceed with the rest.

 

Keep me posted! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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‎08-12-2019 07:41

In response to JuanJoFitbit

‎08-12-2019 07:41

I am sorry to say that nothing has worked.  My phone model is LG VS 996 ThinQ .

I have had this phone a year and a half and the notifications were working up until mid week last week. I see from comments that I am not alone with this issue.

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‎08-17-2019 08:55

In response to merrylouwho

‎08-17-2019 08:55

@merrylouwho I'm sorry for the late response. However, I was able to get in touch with our Support team and was told that they assisted you via chat. I'm glad to hear that a solution was provided.

 

As a side note, I'd like to invite you to visit our Discussions board, where you can share your experiences, meet people and create new topics.

 

Hope to see you in our Fitbit Community more often! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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