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No oxygen sensor

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‎10-01-2019 14:05

‎10-01-2019 14:05

The only reason I bought the fitbit versa is for the o2 sensor and to log my sleep patterns.   I think you should take this back next give me my money back.  Don't advertise something you don't have !!!

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‎10-01-2019 14:47 - edited ‎10-02-2019 07:11

‎10-01-2019 14:47 - edited ‎10-02-2019 07:11

If you purchased from Fitbit, you can get your money back, perhaps for 90 days.

 

ETA: 45 days, not 90; sorry, I should have checked return time period to be sure before posting that.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

View best answer in original post

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‎10-01-2019 14:47 - edited ‎10-02-2019 07:11

‎10-01-2019 14:47 - edited ‎10-02-2019 07:11

If you purchased from Fitbit, you can get your money back, perhaps for 90 days.

 

ETA: 45 days, not 90; sorry, I should have checked return time period to be sure before posting that.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎10-01-2019 16:51

In response to JohnnyRow

‎10-01-2019 16:51

Just bs why would they say it did something like that 

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‎10-01-2019 17:42

In response to Falseadvertisng

‎10-01-2019 17:42

@Falseadvertisng wrote:

Just bs why would they say it did something like that 

It does have the SPO2 sensor; it's just not in use yet, at least that we can see.  Perhaps it is harder than anticipated to get good results or to make the results useful.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎10-01-2019 23:21

In response to JohnnyRow

‎10-01-2019 23:21

Amazon sell Oximeters. One I have is just as accurate as the same my medical practitioner uses. 

clipboard_image_0.jpeg

Blaze, Surge, Ionic and Versa1. I am not a FitBit employee.
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‎10-02-2019 02:41

In response to GrubbyDuck

‎10-02-2019 02:41

I need one to monitor my oxygen while I sleep.
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‎10-02-2019 02:43

‎10-02-2019 02:43

@Falseadvertisng  Just to clarify, Fitbit's no questions asked return period is 45 days.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎10-02-2019 02:45

In response to LZeeW

‎10-02-2019 02:45

Yah like a dumb **ahem** I waited to long for there update for there o2 sensor
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‎04-23-2020 17:15

‎04-23-2020 17:15

I want to know if my oxygen level is in the 95-100% range, which would be the normal range.  I don't understand what value there is in knowing how much the oxygen level varies overnight, if you don't know what percent it is.   Are there any plans to tell us what our oxygen level percentage is??

 

Thank you in advance.

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