No signal for 30 minutes error message

[Samdaniels]

 can anyone help with this please. It just suddenly started happening. I’m using versa and IPhone. 

Moderator edit: subject for clarity

[LiliyaFitbit]

Hi @Samdaniels, it's nice to see you again in our Community Forums. 

I appreciate your participation in the Forums and sharing the issue you're having with your Fitbit Versa showing an error message. Thank you for providing the additional details and a photo. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts. 

I'll be around if you need further assistance. 

[SunsetRunner]

Inquiring minds would like to know what caused that.

[LiliyaFitbit · Accepted solution]

It's nice to see you around, @SunsetRunner. I am sorry for the delayed response. 

I understand the concern and would like to advise that slow internet connection or other Bluetooth connections may affect the connection. 

Looking forward to seeing you around the forums! 

[Bob_muc]

I am switchin off my phone every night, so there is no bluetooth connection to the my Fitbit device and this message disturbs me an night also by the night mode, how to make this message dissapear nights?