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No sleep stats on Fitbit Versa

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‎11-17-2019 08:35 - last edited on ‎11-18-2019 04:29 by Fitbit Moderator

‎11-17-2019 08:35 - last edited on ‎11-18-2019 04:29 by Fitbit Moderator

I don’t get any sleep stats on my new Versa Lite any longer until I sync from my iPhone .

I was able to look at my watch when I first woke up and see my sleep stats  from that night , but after three days  the sleep stats are blank until I go to my iPhone and open the Fitbit app and tap the sync.

 

 

Moderator edit: updated subject for clarity

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‎11-18-2019 04:28

‎11-18-2019 04:28

@Twinsis, welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it's not showing your sleep stats.

 

Please restart your Versa as described in this help article. After this, make sure of the following details:

 

  • Your device is positioned correctly on your wrist:
  • Tighten the band so that it doesn’t slip on your wrist.

After this, monitor your Versa and see if the issue gets fixed.

 

Keep me posted on the outcome! 😀

JuanJo | Community Moderator

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