11-07-2019 05:27
11-07-2019 05:27
Hi! I just got this watch and really wanted to track my sleep since I have sleep apnea, but there is no sleep tile on my watch. I can go to the app on my phone or desktop and it shows my stats for sleep, so I know it's tracking it but I don't have access to those stats from the watch because there's no sleep tile?! I have tried to reboot it many times and that has not helped. I have gone to "Today" and down to "Settings" and it only shows me there are 3 things listed and they are all checkmarked. Those 3 are "Core Stats" "Hourly Stats" and "Heart Rate". That's it! I would really like to be able to pull up my sleep stats from the watch.
11-07-2019 06:07
11-07-2019 06:07
Swipe up to get to the Today app. Continue swiping - if you don't see the sleep tile, continue swiping until you see the settings tab. Tap the settings and scroll - you should see sleep and you can tap that to turn it on. Just a note - the sleep tile on the watch does not have the detail you get on the website or the phone app. You can swipe left to get more detail on the sleep stages. Hope this works for you.
Warren | Cincinnati, OH
Versa Lite, Ionic, Charge3, Inspire HR, Blaze(retired), Alta( retired),- Pixel 3
Take a look at the Fitbit help site for further assistance and information.
11-07-2019 08:14
11-07-2019 08:14
I appreciate the reply. I have tried what you suggested, but when I tap "Settings" on the watch itself, it says, "Settings..Select up to 7 stats to easily track with Fitbit. Today. Then it lists 3 original things that have always been on there......"Core Stats"...."Hourly Steps"...."Heart Rate".
If I go to the app on the phone or desktop, I do not see where you can add a "sleep tile" to the "Today" screen.
11-07-2019 09:34
11-07-2019 09:34
Have you tried rebooting/restarting your Versa? Press and hold the button for about 15-20 seconds until it restarts. Do this a couple of times and then check the settings again to see if sleep shows up.
Warren | Cincinnati, OH
Versa Lite, Ionic, Charge3, Inspire HR, Blaze(retired), Alta( retired),- Pixel 3
Take a look at the Fitbit help site for further assistance and information.
11-07-2019 09:40
11-07-2019 09:40
Yes, I tried that about half dozen times. I just don't understand why I can see that it's tracking this stuff in the app on my phone/tablet/desktop but I do not have buttons or tiles on the watch itself to be able to see them!? Does it take a few days for this stuff to kick in? I don't see calories other than the ones I burn in the steps....not how many I have eaten or how many I have left or anything like that. I don't see the sleep tile yet I see on the phone it tracked it but I have no access to it from the watch. I don't get it.
11-07-2019 10:39
11-07-2019 10:39
I am also missing the sleep tile on my versa! I have all the other ones and used to have it! I also receive all notifications except for text!
11-07-2019 11:31
11-07-2019 11:31
Wolfie, I am experiencing the exact same issue and situation that you have posted. It's almost as if you were looking at my watch while describing the problem. I certainly hope there is an easy fix for this problem.