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No text notifications on Versa even after support call

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iPhone on 13.5.  Everything updated and all settings triple checked.  STILL no text message notifications on my Versa.  On my Versa, under settings, there is no longer even a menu option for notifications.  It has disappeared.  I do get phone call notifications.  I spent 40 min several days ago with an assistive chat on here to no avail.  FITBIT- fix your software ASAP!  This is the entire reason I even own this device!  I need my quiet text notifications during work for emergency with elderly, ill parent in care! Get it DONE!

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Having same issue for almost two weeks, I'm so frustrated! I have called support twice and no results 😡

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I have an S8

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There was an update in September and that’s when my versa stopped receiving texts. Not impressed. Tried all the the tricks but nothing worked. 🤬

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