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No texts are coming on my Versa

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‎02-21-2019 16:58 - last edited on ‎02-22-2019 09:06 by Moderator Alum

‎02-21-2019 16:58 - last edited on ‎02-22-2019 09:06 by Moderator Alum

I am not getting any texts on my Versa. I have done all the instructions given several times to no avail. Can someone help me? Also on my iPhone when I go to the Bluetooth pairing it says my versa is not connected . So when I try to do that  it says it is not in range even though I have them next to each other.

 

 

Moderator edit: Subject for clarity 

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‎02-22-2019 09:16

‎02-22-2019 09:16

Hi @Villager53, welcome aboard! 

 

Thanks for trying to fix this not getting text notifications issue. If on your iPhone appears that your Versa is not connected, then reboot the Bluetooth on your phone. Also, I'd like you to make sure that the notifications are "ON" on your Versa. By checking this, you have to press and hold the left side button until it vibrates. Then you'll see "music controls" on the screen, so then swipe to the left and you'll see the notifications option. 

 

Give it a try and let me know how it goes! 

Heydy | Community Moderator, Fitbit
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