help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

No update on the order placed for versa 3.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-07-2022 00:11 - last edited on ‎12-18-2022 20:40 by Fitbit Moderator

‎01-07-2022 00:11 - last edited on ‎12-18-2022 20:40 by Fitbit Moderator

Hi,

I have placed an order for Fitbit versa3 from Fitbit India online store. https://store-in.fitbit.com

While placing the order it said it will ship within 24 hours. It’s been a week and it is not shipped yet. When I enquire it raises a ticket and Fitbit support provides a standard response that they will notify when the order ships. They are not even providing estimate by when it will be shipped. There is no number to call. How do I track my order?Also there is no option to cancel. Please help asap.

Best Answer
Labels:
0 Votes
1 REPLY 1

‎01-07-2022 11:32

‎01-07-2022 11:32

You might have received a tracking number with the confirmation

Tap the top right ccmorner, then tap Contact support. Google cam gov a few phone numbers. 

Best Answer