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No vibration for notifications on Versa

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‎09-02-2019 08:50 - last edited on ‎09-03-2019 07:14 by Fitbit Moderator

‎09-02-2019 08:50 - last edited on ‎09-03-2019 07:14 by Fitbit Moderator

Yesterday my fit bit versa stopped vibrating when ever I get notifications and calls. I have done everything like turning both devices on and off. I have uninstalled and re installed the app. Unpaired and paired. Logged out, logged back in, disabled notifications reenabled them. I'm at a loss of what to do now.

 

 

Moderator edit: updated subject for clarity

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‎09-03-2019 07:14

‎09-03-2019 07:14

@Becksters73 welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it doesn't vibrate when getting notifications. By the way, thank you for troubleshooting this issue before contacting our forums.

 

I'd like you to try one more workaround that has been helpful for this type of issues. Please try a factory reset. To do so on your device, open the Settings app > About > Factory Reset or Clear User Data. Please sync your watch before this in order to avoid losing current data. Finally, monitor the notifications and see if your watch vibrates as it should.

 

Keep me posted on the outcome! 😀

JuanJo | Community Moderator

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