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Not a happy consumer: This is a Versa 2 not syncing. No sleep tracking.

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‎01-06-2022 11:49

‎01-06-2022 11:49

I am currently not very happy with my new Fitbit Versa 2. It has not been allowing me to see the sleep tracker results for a while. Now, today the tracker won’t sync. 

What is going on Fitbit? I have been a loyal customer for many years, but reading the current forums has me concerned. 

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2 REPLIES 2

‎01-06-2022 22:21

‎01-06-2022 22:21

Hi @Lizaboot  - have you followed the remedies for syncing, such as to restart both watch and phone?

 

It is normal that you can't see sleep if it is not syncing.

 

Look at Why won't my Fitbit device sync? 

Author | ch, passion for improvement.

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‎01-06-2022 22:33

In response to Guy_

‎01-06-2022 22:33

I did. Ironically, it synced at midnight and woke me up! Hopefully I won’t continue to have issues. 

Thank you for your input! 

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