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Not able to add music on my Versa

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‎11-19-2018 16:03 - last edited on ‎11-20-2018 07:01 by Moderator Alum

‎11-19-2018 16:03 - last edited on ‎11-20-2018 07:01 by Moderator Alum

My app on my computer can not find my versa.

 

 

Moderator edit: Subject for clarity 

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‎11-20-2018 07:00

‎11-20-2018 07:00

Hey @Megan01, let me give you a warm welcome to the Community! Let me confirm something, since you are saying that your computer can't find your Versa, does that mean that it is not syncing? If so, you can try the tips in this help article to fix syncing issues. Also, if you are experiencing inconveniences to add music on your Versa, I'd like you to take a look at the troubleshooting in this help article: Why can't I download music and podcasts to my Fitbit watch? 

 

I'll be around! 

Heydy | Community Moderator, Fitbit
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