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Not able to connect my Versa 2 to my phone

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‎08-01-2021 10:58 - last edited on ‎08-01-2021 18:39 by Fitbit Moderator

‎08-01-2021 10:58 - last edited on ‎08-01-2021 18:39 by Fitbit Moderator

I have set pin for my versa 2 

While I ago massage popped unlock with your phone . In my phone i already set up my watch i just trying to sync it to watch but it was not sync was taking to much time so I removed my watch from phone . And again tried to set up once again it is connecting but asking for pin which comes on watch screen but my watch has pin so msg popping up unlock watch with your phone . 

What should I do in this case .  How can I connect my watch to phone

 

Moderator edit: updated subject for clarity

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‎08-01-2021 18:39

‎08-01-2021 18:39

Welcome to the Fitbit Community, @Deepakkanchan99.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Versa 2. Thank you for trying to get them resolved before contacting us.

 

The best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

If you have any question, please let us know.

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