Not getting App Notifications from Twitter.

[Ash_01]

I still don't have the option in the Versa notifications page to toggle on Twitter as it doesn't even appear in the list despite sending notifications to my phone.

All the other apps that send notifications to my are there, and I have checked that the Twitter app has the same settings on my iPhone as Facebook etc so I don't know what else to do....

Moderator Edit: Clarified Subject.

[MarcoGFitbit · Accepted solution]

Hello @Ash_01, I hope you're doing well, it's nice to see you around. 

Thanks for bringing this to my attention, I appreciate you have let me know the troubleshooting steps you've tried so far. At this moment I would like to suggest  you to go to your phone Settings > Notifications > Twitter and disable Notifications, then restart your phone and enable Notifications again, making sure the following is enabled:

• Allow Notifications
• Show on Lock Screen
• Show in History
• Show as Banners (Temporary)

Then, the next time you get a Twitter push notification on your phone, open the Fitbit app and go to Account > Versa > Notifications > App Notifications and search for Twitter. If it's still not appearing, force-quit the app and try again. 

I hope this can be helpful, give it a try and keep me posted in case you need anything else. 

[Ash_01]

Hiya,

thanks so much for those suggestions! They worked. Woo hoo! 

[MarcoGFitbit]

Hello @Ash_01, I hope you're doing well, thanks for taking the time to reply and let me know your issue has now been resolved, I'm very glad! 

In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!