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Not happy with the new Fitbit app

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‎10-26-2023 07:07 - last edited on ‎10-26-2023 11:55 by Fitbit Moderator

‎10-26-2023 07:07 - last edited on ‎10-26-2023 11:55 by Fitbit Moderator

I'm not going to reiterate what everyone has said about the app "update". But to me it seems to be a form of bait and switch because the functionality is far inferior and the appearance is far inferior, the housing is the only thing that has not changed. There should be a legal component to buying something that turns into something significantly different than advertised--this watch should be renamed Cinderella verse 2. 

Moderator Edit: Clarified subject

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‎10-26-2023 11:55

‎10-26-2023 11:55

Hi there, @SunsetRunner. Thanks for stopping by in the Fitbit Community Forums. I appreciate your time in sharing your thoughts and feedback towards the new Fitbit app design. I understand how you must be feeling after this change. 

Please note at the moment there's no way to revert the Fitbit app to the old design. I'd like to invite you to take a look at this post to get the most out of the new Fitbit app. 

Also, I'd like you to check this blog to get more information about new updates coming soon to the Fitbit app. 

We rely on feedback like yours to help us develop products and features that we know our community wants to see. 

We hope to see your vote!

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎10-26-2023 11:55

‎10-26-2023 11:55

Hi there, @SunsetRunner. Thanks for stopping by in the Fitbit Community Forums. I appreciate your time in sharing your thoughts and feedback towards the new Fitbit app design. I understand how you must be feeling after this change. 

Please note at the moment there's no way to revert the Fitbit app to the old design. I'd like to invite you to take a look at this post to get the most out of the new Fitbit app. 

Also, I'd like you to check this blog to get more information about new updates coming soon to the Fitbit app. 

We rely on feedback like yours to help us develop products and features that we know our community wants to see. 

We hope to see your vote!

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎10-31-2023 17:36

‎10-31-2023 17:36

I have just noticed this change today and am not happy either. Totally 100% agree with you and want it changed back. It was much easier to read/follow before as the sections stood out better. Been using fitbit for years, but maybe it's time for a change! 

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‎11-10-2023 04:49

In response to Niki101

‎11-10-2023 04:49

I switched to Fitbit because I'm in a research study that required it. I wonder how the researchers are doing with the changes? I know as a participant I'm not logging you like prior because I'm less interested and the watch no longer does the calculations that were more useful to me. Initially I welcomed the switch but when they performed the update it simply was not the same watch. I am looking forward to this research being over so that I can go back to my former watch. I wouldn't recommend a Fitbit seeing the power that they have and the indifference. I guess they feel if people air their disappointment on here they won't go online to let others know who may be interested in a smartwatch. After all they're going to need new customers because they're going to lose a lot of us.

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‎11-10-2023 06:11

‎11-10-2023 06:11

I am thinking of trashing my Fitbit and buying something else. Apple is listed as #1, Fitbit #2, and Spade, a newcomer, as number 3. They are on sale right now. I might give them a try. 

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‎11-11-2023 10:43

‎11-11-2023 10:43

Same here - just noticed today that the data I use the Fitbit for is no longer available.  I can no longer track and compare monthly totals for zone minutes and other data sets, I suddenly now just get 'average per day' or 'average per week'.  This is not the data I want - the usefulness of the watch has changed abruptly for the worse. 

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