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Not receiving messages or emails from my new Samsung phone on Versa 2

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‎11-30-2022 12:55 - last edited on ‎12-01-2022 07:28 by Fitbit Moderator

‎11-30-2022 12:55 - last edited on ‎12-01-2022 07:28 by Fitbit Moderator

My messages are not coming through on my Versa 2, from my new Samsung s22+ phone. Worked fine on my old Samsung phone, any ideas?

 

 

Moderator edit: updated subject for clarity. 

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‎12-01-2022 07:31

‎12-01-2022 07:31

Welcome to the Fitbit Community, @Thehitlist. I'm sorry to hear that you're not receiving messages on your Versa 2. 

 

Please confirm that you have followed the steps of help article: How do I get notifications from my phone on my Fitbit device?

 

See you around. 

Andrea | Community Moderator, Fitbitp>

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Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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‎12-01-2022 09:35

In response to AndreaFitbit

‎12-01-2022 09:35

Yes, I have just done all of that and they are still not coming through, very frustrating. Sent from my Galaxy
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