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Not receiving notifications with Versa 2 and LG Q Stylo 4

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‎12-14-2019 21:11 - last edited on ‎12-15-2019 18:10 by Fitbit Moderator

‎12-14-2019 21:11 - last edited on ‎12-15-2019 18:10 by Fitbit Moderator

i have a stylo 4 maybe its not compatible? or maybe I cant figure it out? got an answer to either?

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‎12-15-2019 18:09 - last edited on ‎07-15-2025 09:54 by Fitbit Moderator

‎12-15-2019 18:09 - last edited on ‎07-15-2025 09:54 by Fitbit Moderator

Hello @Lissyd01, welcome to the Community Forums!

I appreciate the details that were shared in your post. To better assist you with this, can you please let me know when was the first time you experienced this? If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Versa 2 are correctly configured. After verifying this, please try the troubleshooting steps that are specified on: My Fitbit device isn't receiving notifications from my phone and let me know how it goes.

I'd like to let you know that your mobile device isn't listed as a compatible mobile device with our products and services, therefore, you can experience connection difficulties.

Let me know if you have any additional questions.

View best answer in original post

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‎12-15-2019 18:09 - last edited on ‎07-15-2025 09:54 by Fitbit Moderator

‎12-15-2019 18:09 - last edited on ‎07-15-2025 09:54 by Fitbit Moderator

Hello @Lissyd01, welcome to the Community Forums!

I appreciate the details that were shared in your post. To better assist you with this, can you please let me know when was the first time you experienced this? If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Versa 2 are correctly configured. After verifying this, please try the troubleshooting steps that are specified on: My Fitbit device isn't receiving notifications from my phone and let me know how it goes.

I'd like to let you know that your mobile device isn't listed as a compatible mobile device with our products and services, therefore, you can experience connection difficulties.

Let me know if you have any additional questions.

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‎12-18-2019 03:24

In response to RicardoFitbit

‎12-18-2019 03:24

I got it working thanks tho. I can get texts and reply. And spotify and
all that
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‎02-09-2020 06:24

In response to Lissyd01

‎02-09-2020 06:24

what did you do?  need help with my stylo getting messages 

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