Hi @Vinav, it's nice to see you again in our Community Forums.
Thank you for sharing the details of the difficulty you're experiencing with receiving notifications with your Xiaomi K20 Pro phone. I totally understand how you are feeling and appreciate your feedback. While your phone is not a supported device for the Fitbit app at this moment, it doesn't mean that it won't work with the app entirely, but rather that some of its functions might work intermittently. Usually a missing requirement is the cause and I recommend confirming the steps to set up and troubleshoot notifications in this help article: How do I get notifications from my phone on my Fitbit device?
Our engineering team works really hard to keep up with every new phone and mobile device releases, so our customers can enjoy their devices to the fullest. I appreciate your understanding.
If you have any questions, feel free to let me know.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
