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Not receiving text notifications with Samsung Galaxy S7

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‎12-30-2019 05:05 - last edited on ‎01-03-2020 14:51 by Fitbit Moderator

‎12-30-2019 05:05 - last edited on ‎01-03-2020 14:51 by Fitbit Moderator

I have tried everything from unistalling/reinstalling, rebooting, turn this off, turn this on and nothing works. Spent a lot of money for this and would like it to work. Switched from a Garmin to this, Garmin worked perfectly with no issues ever. Maybe I should switch back. Has anyone had any issues with this?

 

Moderator edit: Subject for clarity 

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‎01-03-2020 14:51

‎01-03-2020 14:51

Hi @BobRneedshelp, welcome to the Community Forums! Sorry for the delayed reply.

 

I appreciate the details that were shared in your post and for troubleshooting your device prior to posting too. If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Versa 2 are correctly configured. After verifying this, please try the troubleshooting steps that are specified on: My Fitbit device isn't receiving notifications from my phone and let me know how it goes.

 

Keep me posted.

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