01-05-2020
10:40
- last edited on
01-13-2020
13:56
by
RicardoFitbit
01-05-2020
10:40
- last edited on
01-13-2020
13:56
by
RicardoFitbit
So I got my versa to a few weeks ago and initially everything was working properly I was receiving notifications and text. Suddenly 2 days ago I no longer received text messages although I receive all other notifications. I have reset my watch and Re installed apps. Please help this has become quite frustrating
Moderator edit: Subject for clarity
01-05-2020 11:01
01-05-2020 11:01
What phone are you using?
01-05-2020 11:23
01-05-2020 11:23
01-05-2020 12:57
01-05-2020 12:57
I'm having the exact same issue and even did a full factory reset and this is a replacement they sent me as my first one stopped working after not even a month. I have an S10.
01-05-2020 15:30
01-05-2020 15:30
01-05-2020 16:06
01-05-2020 16:06
Contact Customer Support.
01-13-2020 02:35
01-13-2020 02:35
So after going back and forth with tech support and literally doing every trouble shooting thing they could think of....... nope still nothing. All they say is it's an ongoing issue and to bare with them. Has anyone been able to correct the issue after text stopped working ?
02-03-2020 15:32
02-03-2020 15:32
I have the same identical issue. I have theS10E from Samsung. I am frustrated and have done every single thing from factory reset to reinstalling the fitbit app. What is baffling is that it worked great for about 3 weeks and suddenly it stopped sending my notifications and alerts on incoming calls. Now I have the incoming calls alert working, but still no text notifications.
02-05-2020 06:01
02-05-2020 06:01
02-14-2020 13:27
02-14-2020 13:27
02-18-2020 06:19
02-18-2020 06:19