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Not showing active minutes OR sleep

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‎12-05-2018 10:37

‎12-05-2018 10:37

I was given a Versa at the weekend and it is not showing my active minutes or sleep.  

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‎12-05-2018 16:09

‎12-05-2018 16:09

@fitkatvlc Both in the Fitbit mobile app and on the tracker itself? Is the HR monitor working (the green light blinking)? Is Versa recording your HR? Try rebooting it several times by pressing and holding the left and bottom right buttons until fitbit logo flashes.

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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