11-30-2019 13:48
11-30-2019 13:48
I just got my new watch, it has been almost 3 hours that I tried to fix this issue without success (I tried all the suggested solutions that are already described in this form). Can anyone help? if I cannot fix it I will return the watch.
What did I do:
1. set all permissions and battery settings as described.
2. re-install the APP including returning to factory settings.
3. restart the device 1000 times.
4. installed the last updates and APP version.
11-30-2019 13:56
11-30-2019 13:56
Hi @DavidTrr what phone do you have and OS and app versions are you running? Have you looked here Versa help to see if any articles can help?
11-30-2019 13:58
11-30-2019 13:58
So did you you a phone restart?
In your list of things you did, I don't see that you did what the error message asked - a phone restart. You say you restarted the device 1000 times but I'm guessing by 'device' your mean Fitbit tracker.
11-30-2019 14:01
11-30-2019 14:01
Come on...i need real solution. I did it more than 10 times allready
11-30-2019 14:02
11-30-2019 14:02
Redemi note 7
Android
last App version
11-30-2019 14:37
11-30-2019 14:37
I purchased the versa lite today and am also having the same issues. Originally when I set the watch up I received call and Instagram notifications but now all have stopped working.
I have restarted the phone, cleared data / cache, enables battery setting, turned off manage automatically etc. but still no joy.
Frustrating.
11-30-2019 14:41
11-30-2019 14:41
Also to note, I have a Huawei p20 pro
11-30-2019 14:49
11-30-2019 14:49
I’m having the same issue
with my new watch, have an iPhone 8 and am not receiving text messages or WhatsApp messages
12-01-2019 13:31
12-01-2019 13:31
Have you tried restarting your phone as suggested in the app?
12-01-2019 14:25
12-01-2019 14:25
I am having the same problem with my iphone Xs. I have restarted the phone and forced quit fitbit and bluetooth both and still can't get text notifications. It does have caller id.
12-01-2019 14:43
12-01-2019 14:43
Yes I have restarted the phone and all the other suggestions
12-01-2019 16:53
12-01-2019 16:53
I have the same issue... however I have an ionic.
It's been working for over a year .. now all of a sudden I'm receiving the in app notification error that phone needs to restart. I've done a factory reset .. same issue.
Looks to me the latest Fitbit app version is buggy.