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Notification service not running on my Versa

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‎11-29-2019 10:45 - last edited on ‎11-30-2019 04:37 by Fitbit Moderator

‎11-29-2019 10:45 - last edited on ‎11-30-2019 04:37 by Fitbit Moderator

I have done a few of the suggestions to have text messages come through on my versa lite. Just purchased it today. I am running a Huawei (android) phone. I did a test for calls and no problem, Using google messages as my default on both fitbit and phone. reset the phone as instructed as well

What am I missing?

 

TIA

Vicki

 

 

Moderator edit: updated subject for clarity

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‎11-30-2019 04:36

‎11-30-2019 04:36

@Vixz, welcome to our Fitbit Community! I'm happy to assist you with your new Fitbit Versa Lite since it's not receiving text notifications.

 

I would like to know what is the model of you Huawei device. In the meantime, make sure that you are setting the notifications as described in this help article.

 

Looking forward to your response.

JuanJo | Community Moderator

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