help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Notification service not running on my Versa

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-07-2020 10:51 - last edited on ‎03-09-2020 07:33 by Fitbit Moderator

‎03-07-2020 10:51 - last edited on ‎03-09-2020 07:33 by Fitbit Moderator

A phone restart is required to re-enable. notifications on your tracker.  

I had texts coming through a few days ago then they stopped.  I still receive calls, have the most updated firmware.  Have restarted my phone and watch. Not sure what else to do.  Suggestions?  I have a One+ 5 phone.

 

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎03-09-2020 07:32

‎03-09-2020 07:32

@fallonw007, I'm sorry for the late response. However, let me welcome you to our Fitbit Community!

 

Regarding the notifications issue that your Fitbit Versa is experiencing, I appreciate the time spent trying the recommended troubleshooting steps before contacting our forums.

 

Since you mentioned that you have a Once+ 5 phone, I'm afraid that this model is not added in the Supported devices list. This may be the reason why the notifications feature is not working properly. However, I'd like you to give your vote to this Feature Suggestion, which requests compatibility of this device. The more votes this request gets, the more chances it will have to be reviewed by our engineering team.

 

We appreciate your patience and understanding with this.

 

I'll be around if any question arises.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes