Notifications are not coming through my Versa 2 after upgrading my phone

[MWEBER97]

I upgraded my phone to a GalaxyS9 and now i cant get test messages on my Versa - I have uninstalled the app and all settings appear to be on 

When I go to the Bluetooth on phone and chooses Versa 2 it keeps saying i need an app

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @MWEBER97. Welcome to the Fitbit Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

While reading your post, I was wondering if your Versa 2 still connected to your old phone's Bluetooth settings? If it's, please try the steps below:

• Unpair your Versa 2 from your old phone's Bluetooth and also from the new phone.
• Force quit the Fitbit app.
• Turn off other Bluetooth connections when not in use. This can help to prevent connectivity issues or Bluetooth interference.
• Shut off your phone and turn it on after 1-2 minutes.
• Turn on the Bluetooth on your new phone.
• Plug it into the charging cable and open the Fitbit app.
• Set up your Versa 2 again.
• Set up notifications on your Versa 2 again.
  
  

If the are still not coming through, see Why are notifications delayed or missing?