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Notifications are not coming through my Versa 2

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‎07-21-2021 08:57 - last edited on ‎07-21-2021 09:15 by Fitbit Moderator

‎07-21-2021 08:57 - last edited on ‎07-21-2021 09:15 by Fitbit Moderator

I am not getting any notification from my fitbit versa 2 , I have connected it to my android device Oneplus . I am getting calls but not getting notification. Please help me !!!!

 

 

Moderator Edit: Clarified subject

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‎07-21-2021 09:17 - edited ‎06-09-2024 05:22

‎07-21-2021 09:17 - edited ‎06-09-2024 05:22

Hi there, @Vaibhav_K. Welcome to the Community Forums. 

Please make sure that your OnePlus phone meets the requirements listed here.

Also, I'd like to know if by any chance you get any error message in the Fitbit app regarding the notifications not working? If so, please let me know what the message says so I can go from there. 

In the meantime, please make sure to follow the troubleshooting steps provided in this help article Why are notifications delayed or missing?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎07-21-2021 09:17 - edited ‎06-09-2024 05:22

‎07-21-2021 09:17 - edited ‎06-09-2024 05:22

Hi there, @Vaibhav_K. Welcome to the Community Forums. 

Please make sure that your OnePlus phone meets the requirements listed here.

Also, I'd like to know if by any chance you get any error message in the Fitbit app regarding the notifications not working? If so, please let me know what the message says so I can go from there. 

In the meantime, please make sure to follow the troubleshooting steps provided in this help article Why are notifications delayed or missing?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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