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Notifications are not coming through my Versa 2

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‎03-10-2022 20:44 - last edited on ‎03-11-2022 06:44 by Fitbit Moderator

‎03-10-2022 20:44 - last edited on ‎03-11-2022 06:44 by Fitbit Moderator

Hi all,

 

I just bought a Versa 2 but can't seem to figure out how to receive text and call notifications from my Pixel 4. I've turned all notifications on from my phone and allowed the app to be playing in the background.

 

Any help would be appreciated! 

 

Moderator Edit: Clarified subject

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‎03-11-2022 06:46 - edited ‎06-10-2023 10:27

‎03-11-2022 06:46 - edited ‎06-10-2023 10:27

Hi there, @Erg22. Welcome to the Community Forums. Thanks for making sure all settings are set correctly. 

To better assist you, may I know if you're getting any error message in the Fitbit app regarding the notifications not working? If so, please let me know what the message says so I can go from there. 

In the meantime, please follow the troubleshooting steps provided here Why are notifications delayed or missing?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎03-11-2022 06:46 - edited ‎06-10-2023 10:27

‎03-11-2022 06:46 - edited ‎06-10-2023 10:27

Hi there, @Erg22. Welcome to the Community Forums. Thanks for making sure all settings are set correctly. 

To better assist you, may I know if you're getting any error message in the Fitbit app regarding the notifications not working? If so, please let me know what the message says so I can go from there. 

In the meantime, please follow the troubleshooting steps provided here Why are notifications delayed or missing?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes