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Notifications are not coming through my Versa 2

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‎11-23-2020 13:51 - last edited on ‎11-23-2020 15:08 by Fitbit Moderator

‎11-23-2020 13:51 - last edited on ‎11-23-2020 15:08 by Fitbit Moderator

Anyone else having this issue over the past few days? I have tried all trouble shooting ideas. 

 

 

Moderator Edit: Clarified subject

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‎11-23-2020 15:11

‎11-23-2020 15:11

Hi there @Shanionie, it's nice to see you around the Community Forums. I'm sorry to hear that your Versa 2 isn't receiving notifications from your iPhone, I understand where your concern is coming from. Thanks for your time and efforts in troubleshooting the issue. Nice way to go! 

 

I've seen you got in touch with our Support Team regarding this issue and they're now helping you to get it solved. Please keep an eye on your inbox for further instructions.

 

Have a nice day! 

Maria | Community Moderator, Fitbit


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‎11-23-2020 16:19

In response to MarreFitbit

‎11-23-2020 16:19

Unfortunately, what we thought was going to help me receive notifications has not worked.

Sent from my iPhone
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‎11-23-2020 16:20

‎11-23-2020 16:20

This happened to me as well a few months ago and Fitbit ended up sending me a replacement.  Notifications now work most of the time, but syncing is still very inconsistent as it has been since day 1 of getting the Versa 2.  Sure wish I could exchange this for something that works.

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