Notifications are not coming through my Versa 2

[Shubham3585]

The error was showing that you have to resart your phone for re-enable your notifications but i have resarted it more than 10 times but not get it make.

Pls help me for this.

Reagards 

Shubham Maheshwari

Moderator Edit: Clarified subject

[SunsetRunner]

I also do not receive notifications. Since I switched smartphone, neither can I. And I have restarted 10 times and It does not work. Niobody helps me. I am very upset

[MarreFitbit]

Hello @Shubham3585 and @SunsetRunner, welcome to the Community Forums. Thanks for troubleshooting this situation prior to posting here.

If you're getting this error message “Notification service is not running. A phone restart is required to re-enable notifications on your tracker”, please note that we’re aware of it and are working to identify a resolution as quickly as possible.

If you're not getting that error message, but having issues with your notifications on your Versa 2, make sure you've followed these steps Why are notifications delayed or missing?

Please know Fitbit products are compatible with most devices that have the following operating systems: Apple iOS 12.2 or higher, Android OS 7.0 or higher, and Windows 10 version 1607.0 or higher. For the latest list of devices that support the Fitbit app for Android, see Which phones and tablets can I use with my Fitbit watch or tracker?

Please keep in mind that when a device is not supported and does not meet the require OS we cannot guarantee its functionality with the Fitbit app. It might work at a certain time and then it can stop working out of nowhere after an update. This is because the app is not optimized to that device and any change could impact the performance. 

We routinely test new devices to ensure full compatibility with Fitbit devices and the Fitbit app, and are constantly working to confirm compatibility with new phone models. Be sure to verify that your phone or tablet meets the minimum operating system requirements.

Let me know how it goes. 

[SunsetRunner]

Good night, first of all, thank you for your fast replay. Let me tell you,
my smartphone is Poco X3 NFC and It have android 10 version. Maybe this
phone is not compatible with my Versa 2?
Waiting your kindly answer, thank you for your attention.
Sorry for my english, maybe is not very good.

[MarreFitbit]

You're very welcome @SunsetRunner. 

For the latest list of devices that support the Fitbit app for Android, see Which phones and tablets can I use with my Fitbit watch or tracker?

Let me know if you have any further questions. 

[SunsetRunner]

Thank you for your answer, but in your list, do not is my smartphone, poco
X3 NFC, but the android version is in. Android 10. Higher than android 7.
In the other hand, before I had Xiaomi Mi A2 and Versa 2 works perfectly. I
can not understand why Mi A2, being more old, can work with Versa 2 and
with poco X3 NFC not

[Happyday20]

I have an iPhone XR and its updated with all the latest updates.   I have tried everything I’ve read to try with any changes!  I just got this a couple of days ago & thinking I might just return it!  Looks like it’s a big problem for Fitbit!