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Notifications are not coming through my Versa 2

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‎12-25-2020 10:03 - last edited on ‎01-22-2021 13:07 by Fitbit Moderator

‎12-25-2020 10:03 - last edited on ‎01-22-2021 13:07 by Fitbit Moderator

Got my fitbit versa 2 today and my notifications are not coming through from my phone. I have a Huawei P30 lite on Android. Its telling me to restart my phone which I have done and it still isn't working. I've also restarted my Bluetooth but that hasn't helped. I've done a test call and this comes through so not sure why it isn't working. 

 

 

Moderator Edit: Clarified subject

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‎01-22-2021 13:08 - edited ‎08-31-2023 09:40

‎01-22-2021 13:08 - edited ‎08-31-2023 09:40

Hi there @BeckyT2101, welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

I've seen you contacted our Support Team after posting here and they addressed your issue. If you have any further questions, please feel free to update your support case, our team will be glad to continue assisting you.

Maria | Community Moderator, Fitbit


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