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Notifications are not coming through my Versa 2

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‎04-02-2021 21:11 - last edited on ‎04-03-2021 05:08 by Fitbit Moderator

‎04-02-2021 21:11 - last edited on ‎04-03-2021 05:08 by Fitbit Moderator

The app is showing phone need to restart but even after restart, the notifications are not getting enable and app is still showing the same.

I was receiving the notifications previously but now since last few days not getting the same on my watch.

 

 

Moderator Edit: Clarified subject

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‎04-03-2021 05:08 - edited ‎04-05-2024 13:10

‎04-03-2021 05:08 - edited ‎04-05-2024 13:10

Hi there, @champ08.vivek. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

If you're getting exactly this message “Notification service is not running. A phone restart is required to re-enable notifications on your tracker”, please note that we’re aware of it and are working to identify a resolution as quickly as possible.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎04-03-2021 05:08 - edited ‎04-05-2024 13:10

‎04-03-2021 05:08 - edited ‎04-05-2024 13:10

Hi there, @champ08.vivek. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

If you're getting exactly this message “Notification service is not running. A phone restart is required to re-enable notifications on your tracker”, please note that we’re aware of it and are working to identify a resolution as quickly as possible.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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