Notifications are not coming through my Versa 2

[Ronanfitz]

My versa 2 won't show any of my notifications from my phone. I've tried resetting it and also a factory reset of the watch and it still won't work. Watch is syncing to the app no problem but won't show any notifications and I also tried the test phonecall from the app and it wouldn't ship up on my phone. All notifications are enabled on my phone so I really don't know what's going on. Any help would be greatly appreciated

Moderator Edit: Clarified subject

[Nicole56]

Here too. I see alot of people are having the same problem. I added a new clock face I thought that was the problem. Also Versa 2. It's frustrating. I looked in my notifications nothing changed. Sleep mode is not on.

[Maladjusted94]

I did that yesterday in an attempt to fix this problem. It worked! For about an hour... I'm back to no notifications. Another thing, that I've also seen reported recently, if I try to connect from my Bluetooth settings it says "you need an app for that," even though I HAVE an app for that, lol,  and the watch and the app are synching just fine. 

[Mutter-62]

My daughter has also a Versa, and I told her Not to update, her watch works......Mine is a dumb clock because I updated
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Enviado desde la aplicación myMail para Android

[TeresaR1970]

How did you fix it ..mine is doing the same  for the last day after I updated my phone

[Evhelm]

I hope it lasts for you--I did that yesterday and by this morning it was already non-functional again.

[Mutter-62]

I couldn 't fix It,  I still have a dumb clock
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[Dexer]

If you have an Android go into the fitbit app info and force stop the fitbit app i got my notifications to work that way 

[Mutter-62]

I'm going to try !
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Enviado desde la aplicación myMail para Android

[JLHZP]

Hi. I uninstalled the Fitbit app from my phone, then reinstalled it. That
solved the problem for me.

Sent from my Google Pixel 2 XL

[Mutter-62]

No success
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[MzMeadows]

I uninstalled and installed the app again. Make sure you have the permissions for everything is allowed in your settings. That seems to have fixed it. 

[Nicole56]

I couldn't fix it. I deleted the clock and turned off my phone and i still
don't get notifications

[TeresaR1970]

I just uninstalled and reinstalled and all is working nowSent from my Galaxy

[Nicole56]

Thank you I'll try this too.

[FionaH]

Since the update of the app and iPhone, notifications have been scrolling around constantly on the app and not sending to my Charge 2! I have tried forced closing of the app, turning notifications on and off in all of the places on my phone and Fitbit, turning my iPhone on and off, turning Bluetooth on and off, checked all of my settings and still getting the notifications not sending to my Fitbit!! The most important thing in my job is notifications so that I am not looking at my phone unnecessarily, but now I find myself relying on the vibration of the phone! What’s going on?! So frustrating!!!

[Dexer]

If you have an Android go into the fitbit app info and force stop the fitbit app i got my notifications to work that way 

[MarreFitbit]

Hi everyone. We‘re taking into consideration your comments and sentiments with regards to our products and services.

Thanks for letting us know about this issue. We’re currently working to resolve it and hope to have a fix soon. Be sure to keep your Fitbit device and app up-to-date to ensure you receive the quickest resolution.

We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

Please let us know if there's anything we can do to assist you in the meantime.

[JLHZP]

Try uninstalling the Fitbit app from your phone then reinstalling it. That
worked for my Android.

Sent from my Google Pixel 2 XL

[MarreFitbit]

@JLHZP Thanks for stopping by and sharing what has worked for you. 🙂 I'm glad to hear that you're back on track. 

[Nicole56]

I tried this and i still don't get notifications on my watch 😔 but i will
try again☺