help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Notifications are not coming through my Versa 2

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-08-2021 02:21 - last edited on ‎08-09-2021 17:24 by Fitbit Moderator

‎08-08-2021 02:21 - last edited on ‎08-09-2021 17:24 by Fitbit Moderator

I have the versa 2 and it's not receiving notifications. I have been in contact with them for 7 weeks and all I get told is "keep it up to date" or "were working hard to resolve it".

I feel as if I'm just getting told something just to cover there back & say there's something getting done when really it's not. 

 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 REPLY 1

‎08-09-2021 17:27 - edited ‎09-14-2023 03:58

‎08-09-2021 17:27 - edited ‎09-14-2023 03:58

Hi there, @LindseyF89. Welcome to the Community Forums. We‘re taking into consideration your comments and sentiments in regards to our products and Customer Service.

Since you have got in touch with our Support Team, the best way to get your issue solved is to continue the conversation with them. I understand that the resolution is not what you're hoping for, but they will indicate when your issue had been solved. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer