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Notifications are not coming through my Versa 2

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‎08-10-2021 20:03 - last edited on ‎08-11-2021 08:16 by Fitbit Moderator

‎08-10-2021 20:03 - last edited on ‎08-11-2021 08:16 by Fitbit Moderator

My Versa 2 is not receiving text messages, phone calls or WhatsApp messages from my Samsung Android Phone. That feature never has worked.

 

 

Moderator Edit: Clarified subject

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‎08-11-2021 08:19 - edited ‎09-14-2023 03:55

‎08-11-2021 08:19 - edited ‎09-14-2023 03:55

Hi there, @Adin2019. Welcome to the Community Forums. Thanks for the details provided in your post. I understand where your concern is coming from. 

May I know the model of your mobile phone? Please make sure it meets the requirements listed here.

Also, I'd like to know if you're receiving any error message in the Fitbit app regarding the notifications not working. If so, may I know what the message says?

In the meantime, please follow the tips and recommendations provided here Why are notifications delayed or missing?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎08-11-2021 08:19 - edited ‎09-14-2023 03:55

‎08-11-2021 08:19 - edited ‎09-14-2023 03:55

Hi there, @Adin2019. Welcome to the Community Forums. Thanks for the details provided in your post. I understand where your concern is coming from. 

May I know the model of your mobile phone? Please make sure it meets the requirements listed here.

Also, I'd like to know if you're receiving any error message in the Fitbit app regarding the notifications not working. If so, may I know what the message says?

In the meantime, please follow the tips and recommendations provided here Why are notifications delayed or missing?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes