Notifications are not coming through my Versa 2

[Cmcorsos]

I just received a Versa 2 as birthday present, unfortunately I am facing some issues with the notification display on it cause my smartphone. Currently, I have a MI 9T and always request for restarting the phone. It is a pity that such brand does not support this worldwide brand. How can I solve the problem??

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @Cmcorsos. Welcome to the Community Forums. We‘re taking your comments and sentiments in regards to our products into consideration.

If you're getting this error message “Notification service is not running. A phone restart is required to re-enable notifications on your tracker”, please note that we’re aware of it and are working to identify a resolution as quickly as possible.

I'd like to provide the following steps that actually work for Huawei users, I know you have a MI 9T but it's still and Android device, so I think it would worth the try:

1. On your phone, open the Settings app > Apps and notifications > Apps.
2. Tap Fitbit > Battery.
3. Turn off the Power-intensive prompt option.
4. Tap Launch.
5. Turn off the Manage automatically option, and turn on the Auto-launch, Secondary launch, and Run in background options.
6. Tap OK.

Note that you may see a message on your phone related to power consumption and apps scanning in the background. If you follow the steps in this message, the Fitbit app can’t run in the background and certain features may not work properly. Repeat the steps above to enable the Fitbit app to run in the background.

[Cmcorsos]

Unfortunately didn't work. It's a real problem, this. Basically, the smartwatch doesn't have any function besides being a "watch". Any other solution from the community?