Notifications are not coming through my Versa 2

[Mellina39]

My notifications have stopped coming through on my Versa 2. My iPhone and Fitbit has the latest updates. My Versa 2 is connected to the Bluetooth on my iPhone and lets me sync it but every time I try to click on notifications or anything in the Fitbit app it keeps coming up it needs to be connected to my iPhone or needs pairing despite already being connected to it. 

Moderator Edit: Clarified subject

[mxc0711]

I have the same problem 

Moderator Edit: Font

[Mickiebyrk]

Same problem here on my android 

[MarreFitbit]

Hi there, @Mellina39 @Mickiebyrk @mxc0711. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Fitbit devices. 

If you haven't done so yet, please see:

*iPhone users—see Troubleshooting quick tips for iPhones
*Android users—see Why are notifications delayed or missing?

Hope that helps. 

[ARob92065]

Same problem on my Android.

 Probably another Fitbit issue that they won't tell us about for days!!!

[Xezeelix · Accepted solution]

Hold the button on your watch until the screen turns off. After doing so turn the watch back on. It will then seem like it resetted the watch and needs to reconnect to the fitbit app.. Don't worry your data is still there I thought mine was missing too.. Such as past sleep cycles and exercises all that jazz..

Go to the fitbit app on phone and try to resync the watch. There is also a tab somewhere in the menu that says "update your versa"

After doing so I got my notifications and the update came through in my watch. Took a few minutes honestly. But Now I can use find my phone and Alexa is no longer having issues. 

Hope this helps 👍 

[Mellina39]

Thank you, it’s working at last.