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Notifications are not coming through my Versa 2

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‎01-26-2022 18:14 - last edited on ‎01-27-2022 04:38 by Fitbit Moderator

‎01-26-2022 18:14 - last edited on ‎01-27-2022 04:38 by Fitbit Moderator

I have a brand new versa 2, a day after connecting it the notifications stopped. I have restarted my watch and phone multiple times. What should I do?

 

Moderator Edit: Clarified subject

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‎01-26-2022 21:46

‎01-26-2022 21:46

Hi @Nehal1002  - you may have got it accidentally into Sleep or Do not disturb mode - Pull down on the watch face, and pull down again and click on the 2 white bars to get to Quick Settings and make sure those options are disabled.

Author | ch, passion for improvement.

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‎01-27-2022 04:41 - edited ‎10-30-2023 15:44

In response to Guy_

‎01-27-2022 04:41 - edited ‎10-30-2023 15:44

Hi there, @Nehal1002. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

I've seen you contacted our Support Team after posting here and they've already assisted you with this matter. If you have any further questions or concerns regarding the outcome of your case, please feel free to contact our team back. 

Have a good day. 

Maria | Community Moderator, Fitbit


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