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Notifications are not coming through my Versa 2

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‎05-08-2022 12:07 - last edited on ‎05-09-2022 09:57 by Fitbit Moderator

‎05-08-2022 12:07 - last edited on ‎05-09-2022 09:57 by Fitbit Moderator

I am unable to see the notification since yesterday.. On fitbit app it says- Notification service not running, restart your device.

 

Tried several times restarting my ph, device, pairing unpairing.. its not working..

 

It happened before also.. an year ago..but that time it got fixed, as i was told to keep syncronizing the device with the fitbit app.. for sometime.

 

This time nothing is happening. 

 

Please help

 

Moderator Edit: Clarified subject

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‎05-09-2022 09:58 - edited ‎12-18-2023 09:28

‎05-09-2022 09:58 - edited ‎12-18-2023 09:28

Hi there, @KushagraV. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before posting here. 

I've seen you contacted our Support Team after posting here and they're now assisting you with this matter. Please stay tuned to your inbox for updates on your case! 

We hope your issue is solved soon. 

Maria | Community Moderator, Fitbit


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