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Notifications are not coming through my Versa 2

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‎07-29-2023 01:25 - last edited on ‎07-29-2023 09:27 by Fitbit Moderator

‎07-29-2023 01:25 - last edited on ‎07-29-2023 09:27 by Fitbit Moderator

Not showing phone notifications in my watch. Asking to reboot my phone for Notifications. Even after reboot, it is not working. 

Moderator Edit: Clarified subject

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‎07-29-2023 09:31

In response to Guy_

‎07-29-2023 09:31

Hi there, @NavinSingh. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 2. 

To better assist you, would you mind letting us know the model of your phone and also the exact message you're receiving on the Fitbit app?

In the meantime, please follow @Guy_'s tips and recommendations and also depending on your phone, see Troubleshooting quick tips for iPhones or Why are notifications delayed or missing?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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2 REPLIES 2

‎07-29-2023 01:41

‎07-29-2023 01:41

Hi @NavinSingh - you may have a syncing issue, try

Logout of the Fitbit App and swipe off the active window and in Android clear the storage cache and force stop it and then restart the phone.

Make sure the phone is the only device running the Fitbit App that is switched on.

Restart the watch by holding the button for 10 seconds till it vibrates and the logo appears and wait for it to start.

Login and wait for any pair, link or Fixit prompts and sync.

Author | ch, passion for improvement.

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‎07-29-2023 09:31

In response to Guy_

‎07-29-2023 09:31

Hi there, @NavinSingh. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 2. 

To better assist you, would you mind letting us know the model of your phone and also the exact message you're receiving on the Fitbit app?

In the meantime, please follow @Guy_'s tips and recommendations and also depending on your phone, see Troubleshooting quick tips for iPhones or Why are notifications delayed or missing?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes