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Notifications are not coming through my Versa 2

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No longer getting texts or phone call notifications......how to fix this issue????

Moderator Edit: Clarified subject

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6 REPLIES 6

Hello there, @CLC75. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

As a first approach, I'd recommend checking if your Versa 2 is in sleep mode. When sleep mode is on:

  • Notifications, goal celebrations, and reminders are muted.
  • The screen's brightness is set to dim.
  • The screen stays dark when you turn your wrist. To wake your tracker, firmly tap the screen twice.
  • The sleep mode icon illuminates in quick settings.


If the above doesn't describe your issue, please see Troubleshooting quick tips for iPhones and/or Why are notifications delayed or missing? depending on your phone. 

Maria | Community Moderator, Fitbit


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I'm having the same issue since the new update.  I am not receiving any notifications for texts, phone calls or emails.  Not happy with the new update at all.

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I did fix mine....I opened the app....clicked on my watch. Then went into
the notifications and reset them all....now it works again. I think the
update cleared all the settings. Hope this helps you too.
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Hi there, @Shepeppy. Welcome on board. I'm sorry to hear that you're having this issue too.

To better assist you, please confirm whether you've tried the troubleshooting steps I've provided here

Maria | Community Moderator, Fitbit


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Thanks! I just went into the same settings and saw that mine were all
unchecked too. Thanks for your help!
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The post above helped me and I've reset my notifications as they were all erased after the update.

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