Notifications are not coming through my Versa 2

[Nannypeggy]

Versa 2  doesn’t get text messages 

Moderator Edit: Clarified subject

[Guy_]

Hi @Nannypeggy - there can be many reasons why you don't get notifications.

If you were getting them it's possible your Quick Settings changed to Sleep mode or Do not disturb mode (long press the button to check, if it's not been reassigned).

The phone needs to be nearby and connected, sometimes it isn't, with multiple devices or issues with the App.

And notifications need to be setup correctly.

How do I get notifications from my phone on my Fitbit device?

[MarreFitbit]

Hi there, @Nannypeggy. Thanks for stopping by in the Fitbit Community Forums. I'm sorry to hear that your Versa 2 is not receiving notifications. We're here to help!

Have you tried the tips and recommendations provided by @Guy_? 

Nevertheless, I've seen you contacted our Support Team after posting here and they've already assisted you. If the steps that our team has provided did not work, please feel free to contact them back for further assistance. Since you already have a ticket open with them it'd be easier to continue the follow up on this matter with them directly. Thanks in advance!