Hi there, @Wendykap02. Thanks for stopping by in the Community Forums.
Did you have another Fitbit device linked to your phone? If so, it seems that your Versa 3 cannot connect properly to your phone since you haven't yet forgotten the connection between your old Fitbit device and the phone's Bluetooth. With that said, try the steps below:
- Unpair your Versa 3 and old Fitbit device from your old phone's Bluetooth settings.
- Force quit the Fitbit app.
- Turn off other Bluetooth connections when not in use. This can help to prevent connectivity issues or Bluetooth interference.
- Shut off your phone and turn it on after 1-2 minutes.
- Turn on the Bluetooth on your new phone.
- Plug it into the charging cable and open the Fitbit app.
- Set up your Versa 3 again.
- If there is no connection, restart your Versa 3.
Please bear in mind that you can choose 1 app per category. The most common apps for these features are:
- Calls—Dialer
- Text messages—Messages
- Calendar events—Calendar
- Emails—Gmail
However, for "Text Messages" section you can only select your primary text messaging app (that can be WhatsApp, your phone's default Message app or any other). Nevertheless, in "App Notifications" section you can select more apps, for example if you decided that for your primary text messaging app you want it to be WhatsApp, in App Notifications you can enable Messages app.
For more information, see How do I get notifications from my phone on my Fitbit device?
Hope that helps.
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