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Notifications are not coming through my Versa 3

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‎03-11-2022 15:29 - last edited on ‎12-18-2022 20:21 by Fitbit Moderator

‎03-11-2022 15:29 - last edited on ‎12-18-2022 20:21 by Fitbit Moderator

Hello,

I have spent quite a bit of time trying to get notifications on my Versa 3 from my Galaxy s21 5G. I think I have tried everything on the internet that I have found. Has anyone else had this issue and had any luck fixing it? I feel like I am wasting a lot of time on this...

Thank you!

 

Moderator Edit: Clarified subject

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‎03-11-2022 22:11

‎03-11-2022 22:11

Hi @McGuillis  - it should work if the phone gets notifications and it is setup correctly.

Author | ch, passion for improvement.

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‎03-12-2022 08:40 - edited ‎06-10-2023 10:22

In response to Guy_

‎03-12-2022 08:40 - edited ‎06-10-2023 10:22

Hi there, @McGuillis. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 3 before reaching out here. We‘re taking your comments and sentiments in regards to our products into consideration.

I've seen you contacted our Support Team after posting here. As you were advised, your case was forwarded to our higher tier of support for further checking. Someone will be in contact with you soon as they have the resolution for your Versa 3's issue.

Maria | Community Moderator, Fitbit


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