Notifications are not coming through my Versa 3

[Forget1953]

This has to be the worst fitbit they ever came out with! Wish I would have sent it back within the first week! I am constantly have to reset everything in order to get text messages, and as far as answering the phone forget it only worked like twice! Do not waste your money on fitbbit! There are way better trackers out there that actually do what they are supposed to! 

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @Forget1953. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 3 before reaching out. We‘re taking your comments and sentiments in regards to our products into consideration.

May I know if the Sleep Mode and DND settings are turned off? If these settings are on, your tracker won't vibrate or turn on when receiving any type of notifications. You'll find more details about these settings here. Also, make sure the Show Previews is set to Always or When Unlocked for your preferred apps under your phone's settings > Notifications.

If the issue persists after double checking the above settings, give a try to the following:

1. Forget your Versa 3 from the Bluetooth settings.
2. Turn off other Bluetooth settings nearby.
3. Force quit the Fitbit app and restart your Versa 3 one more time.
4. Open the Fitbit app and pull down on the screen to force a manual sync.
5. Try receiving a call or text notification to test your tracker.

Hope this helps.